What is the main goal of quality control in operations?

The main goal of quality control in operations is to maintain standards and reduce defects in products. Quality control involves systematic processes aimed at ensuring that products meet certain specifications and quality benchmarks. This is crucial because maintaining high-quality standards directly impacts customer satisfaction, reduces costs associated with rework or returns, and enhances the overall reputation of the organization.

By focusing on minimizing defects, quality control helps organizations identify issues in production, implement corrective measures, and continually improve processes. This proactive approach ensures that the end products align with consumer expectations and organizational standards, ultimately leading to a more efficient production process and reduced waste. It demonstrates the importance of consistent quality as a foundational element in operations management, rather than merely speeding up production or reducing costs in less impactful areas.