What is a key aspect of TQM?

A key aspect of Total Quality Management (TQM) is the involvement of all employees in quality initiatives. This approach emphasizes that quality improvement is a collective effort that should encompass every employee at all levels of the organization, rather than being limited to a specific department or function. This broad involvement fosters a culture of continuous improvement, where everyone has a vested interest in enhancing processes, products, and services.

By engaging all employees, TQM harnesses the knowledge and experience of the entire workforce, which is essential for identifying areas for improvement and implementing effective quality practices. Moreover, this comprehensive engagement helps build a cooperative environment where teamwork and shared responsibility for quality thrive. The goal of TQM is not just to improve the end product but to create a holistic approach to quality that starts from the ground up and includes input from every individual in the organization.